Sunway Medical Centre receives prestigious JCI Gold Seal of Approval

17 August 2024

SUBANG JAYA: Sunway Medical Centre (SMC) in Sunway City has proudly received the prestigious Joint Commission International (JCI) Accreditation, earning the esteemed Gold Seal of Approval under its Hospital Programme.

With this recent accolade, SMC becomes the first hospital in the country to achieve three major hospital-wide accreditations, including the Australian Council on Healthcare Standards (ACHS) and the Malaysian Society for Quality in Health (MSQH).

This remarkable achievement underscores SMC's dedication to delivering world-class healthcare services and maintaining the highest standards of patient care and safety.

As Malaysia's largest quaternary private hospital, SMC underwent JCI's systematic performance assessment, demonstrating its commitment to ensuring patient safety and healthcare quality.

The comprehensive evaluation process involved a thorough review of SMC's policies, procedures, and practices to ensure compliance with JCI's stringent standards.

These included assessments of patient care, medication management, infection control, patient and family rights, staff qualifications and education, and facility management and safety.

Datuk Lau Beng Long, President of Sunway Healthcare Group, said; "Being one of the Southeast Asia's leading private healthcare providers, this significant JCI accreditation of SMC – alongside our pioneering ACHS accreditation since 2014 - serve to prove that we hold ourselves to the highest standards in patient safety and strive to meet the healthcare needs of our communities by providing high-quality care and services."

"Nearly a million local and international patients walk through our hospital doors every year, and we want to give our patients and their families the peace of mind, knowing they are in good hands. This acknowledgement from JCI is especially significant for us as SMC is approaching its 25th anniversary this year."

JCI is a division of the Joint Commission founded in 1997 through its non-profit affiliate, Joint Commission Resources (JCR), dedicated to foster healthcare excellence and advocate for the highest quality and patient care internationally.

The JCI Accreditation is a globally recognised symbol of quality that reflects an organisation's commitment to meeting rigorous performance standards.

Established in 1999, SMC is equipped with 28 Centres of Excellence with more than 60 medical specialities and 724 licensed beds, with capacity to expand to about 1,100 beds once the hospital completes its sixth block, Tower F by 2025.